Last Updated: May 24, 2026
Thank you for visiting and shopping at Huajues. The following terms are applicable to any products that you have purchased from us.
1. Shipment Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During peak sale periods or due to high order volumes, processing may take slightly longer.
2. Estimated Shipping Times
We ship our micro thermal printers and electronic products worldwide from our warehouse in Xiamen, China. Below are the estimated delivery times for different regions:
| Region | Estimated Shipping Time |
|---|---|
| United States | 10 – 20 business days |
| Canada, Europe | 10 – 20 business days |
| Australia, New Zealand | 10 – 20 business days |
| Rest of the World | 15 – 30 business days |
Note: These are estimates only. Actual delivery times may vary depending on the carrier and customs clearance processes in your country.
3. Shipping Costs
Shipping charges for your order will be calculated and displayed at checkout based on the weight of your items and your delivery location.
We occasionally offer free shipping promotions. Please check our homepage for the latest offers.
4. Customs, Duties, and Taxes
Huajues is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer (tariffs, taxes, etc.).
Please check your local customs office for more information on potential fees before placing an order.
5. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will usually be active within 24-48 hours.
6. Damages and Lost Packages
Huajues is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
However, if your tracking information shows that your package has been delivered but you have not received it, please contact us at mailto:info@huajues.com and we will do our best to assist you in locating your package.
7. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
- Email: mailto:info@huajues.com
- Address: Room 201, No.291, Huoju Second Road, Huli District, Xiamen, Fujian, China.